Telephony See it on your data
GoToConnect
GoTo Connect + MSP Reports — call volume, answered/missed and telephony adoption in client reports.
Sync cadence: Every 4 hours (configurable)
History: 90 days on activation
Setup: 5 min
What you can report on
Adds a telephony layer to client QBRs — call-volume trends, answered vs missed, user and extension counts, device inventory. Feeds the telephony line of the Cross-Integration Summary.
How it connects
OAuth authorisation against GoTo’s developer platform — each customer’s GoTo administrator authorises access to their own tenant, and MSP Reports syncs a few times a day.
Ready to stop building reports?
Book a 30-minute demo. We'll walk you through your own data.