Autotask
Autotask PSA + MSP Reports — tickets, time, contracts and service delivery in branded client reports.
In your reports
Service delivery told in plain English — SLA performance, ticket-category trends and contract burn-down — feeding the Service Desk Summary and the monthly Executive Summary.
What you can report on
Powers your Service Desk Summary, feeds the cross-integration Executive Summary, and reconciles labour against contracts for the Licensing Dashboard — ticket volume and ageing, time logged, contract usage.
How it connects
Autotask’s official REST API, using a dedicated read-only API user. We validate the credentials when you connect and start a historical pull straight away; companies in Autotask are auto-matched to your MSP Reports customers.
What clients see
A monthly executive summary that explains the work done in plain English — SLA performance, ticket-category trends, contract burn-down — branded as your MSP (or your client’s).
Ready to stop building reports?
Book a 30-minute demo. We'll walk you through your own data.